The Longsands Season Pass is changing.

From October, we’re introducing a new tiered membership with Bronze, Silver and Gold options, giving you more choice over the benefits you want and making it easier to get more from Longsands all year round.

Whether you mainly shop the clothing, spend time at the bar, or want the full Longsands experience, there’s now a Season Pass to suit you.

Bronze Season Pass

Bronze is the simplest way to unlock member pricing on Longsands clothing.

As a Bronze member, you’ll receive a Season Pass discount on eligible Longsands clothing, both online and in store.

When shopping online, simply make sure you’re logged into your Longsands account using the same email address linked to your Season Pass, then use your member discount code at checkout.

Your discount remains active for as long as your membership is active.

Silver Season Pass

Silver includes everything in Bronze, plus a little extra for anyone who spends time with us at Chalet 86 and Apres North Shields.

Silver members receive:

• Season Pass discount on eligible Longsands clothing online and in store
• Season Pass member discount at our venues.

When visiting the bar, simply show your latest Season Pass email to the team to confirm your active membership.

Gold Season Pass

Gold is the full Season Pass experience.

Alongside your clothing and bar discounts, Gold members also receive:

• Season Pass discount on eligible Longsands clothing online and in store
• Season Pass member discount at the Longsands bar
• One Longsands T-shirt every month
• One complimentary drink every month

Each month after a successful Gold renewal, there will be a link in your confirmation email to choose your T-shirt size.

And you don’t have to choose the same size every month. If you want to pick a tee for a friend or family member instead, that’s absolutely fine.

Your complimentary drink voucher will be provided with your monthly tee delivery either by Royal Mail or in-store pickup.

How does billing work?

Your first Season Pass payment is taken the day you join.

After that, new Season Pass memberships renew on the 1st of each month.

That means if you join towards the end of a month, your next payment may only be a few days later.

You can pause or cancel your membership at any time through your subscription management link.

Season Pass FAQs

I’m already a Season Pass member. Do I need to do anything?

No.

If you’re already on one of our existing Season Pass subscriptions, your current membership can continue as normal.

You do not have to move to the new Bronze, Silver or Gold membership unless you want to.

What happens to the old Season Pass?

Existing members can remain on their current legacy plan.

The new tiered Season Pass will apply to new memberships going forward.

Can existing members move to Bronze, Silver or Gold?

Yes.

If you’d prefer one of the new membership options, you can cancel your existing Season Pass and sign up to Bronze, Silver or Gold.

If you need help changing over, just get in touch with us.

Will my old Season Pass automatically change to a new tier?

No.

Your current membership will remain as it is unless you choose to change it.

At some point we may sunset the old system and you will be given plenty of notice so you can cancel and sign up for the new tiered season pass if you want to.

What discount do Season Pass members receive?

Active Season Pass members receive access to member discounts based on their tier.

Bronze includes the Longsands clothing discount.

Silver and Gold include the clothing discount plus the hospitality discount.

Your member discounts remain available while your membership is active.

How do I use my clothing discount online?

Make sure you’re logged into your Longsands account using the same email address connected to your Season Pass.

Then enter your Season Pass discount code at checkout.

The discount is linked to active Season Pass members, so it will stop working if the membership is no longer active.

Can I use the clothing discount in store?

Yes.

Season Pass clothing benefits apply online and in store.

How do I use my Silver or Gold bar discount?

Show your latest Season Pass email to a member of the team at the bar.

Your latest membership email acts as confirmation that your Silver or Gold membership is active for the current billing period.

How does the Gold monthly T-shirt work?

Each successful Gold monthly renewal includes one Longsands T-shirt.

You’ll receive a link by email allowing you to choose your size for that month.

Once you’ve submitted your size, we’ll prepare your tee for delivery or collection.

Can I choose a different T-shirt size every month?

Yes.

You choose your size each month, so you’re free to pick a different size whenever you want.

That also means you can choose a tee for a friend or family member.

What happens if I forget to choose my Gold tee size?

We’ll keep a record of Gold orders awaiting a size selection and can contact you if we haven’t received your choice.  If we can't get in touch after a couple of tries we'll default to your last chosen size.

How does the Gold complimentary drink work?

Your monthly complimentary drink voucher will be issued with your Gold tee.

Simply bring the voucher to the Longsands bar and hand it to the team when you use it.

Does Bronze include a bar discount?

No.

The bar member discount is included with Silver and Gold.

Can I pause my Season Pass?

Yes.

You can pause your subscription using your subscription management link.

Your active member benefits are tied to an active membership, so they will not be available while your membership is paused.

Can I cancel at any time?

Yes.

There’s no need to stay longer than you want to. You can manage, pause or cancel your Season Pass through your subscription management link.

When will I be charged?

Your first payment is taken when you join.

Future payments are collected on the 1st of each month.

What if I join near the end of the month?

Because future payments are collected on the 1st, your second payment may follow quite quickly if you join towards the end of a month.

For example, if you joined on 28 October, your next renewal would be on 1 November.

What happens if a payment fails?

Season Pass benefits are linked to an active, successfully paid membership. If your first payment fails, the system will try 2 more times before pausing your subscription. You would then have to un-pause it to continue receiving the benefits.

If a payment fails, your membership benefits will not remain active until the subscription is successfully renewed.

Can I have more than one Season Pass?

We’d recommend one Season Pass per customer account so your member benefits, subscription emails and discounts stay linked to the correct email address.

When does the new Season Pass launch?

The new Bronze, Silver and Gold Season Pass launches from October.

Existing Season Pass members can remain on their current plan or move to one of the new tiers if they prefer.

More Longsands. More often.

The idea behind the new Season Pass is simple: give our regular customers more ways to enjoy Longsands, while letting you choose the level that makes sense for you.

Whether that’s member pricing on clothing, a discount at the bar, or a fresh tee and drink every month, there’s now a Season Pass built around how you use Longsands.

Bronze. Silver. Gold. Pick your level and make Longsands part of every month.